NOW IN OPERATION!  …..  Civil Parking Enforcement in our area has started!


On 30 January 2020, Telford & Wrekin Council will take control of parking enforcement from West Mercia Police while retaining its 24 free car parks across the borough. From 30 January, fines can be issued by Neighbourhood Enforcement Officers


The move has been made possible thanks to a contribution of up to £200,000 from the West Mercia Police and Crime Commissioner which will part-fund the running of the scheme for the first four years.


The Council will employ an in-house team of five Neighbourhood Enforcement Officers who, in addition to parking enforcement, will have a range of powers at their disposal to deal with a variety of issues such as parking, anti-social behaviour, dog fouling and fly tipping.  The five Neighbourhood Enforcement Officers will be based around the Borough towns with an officer covering Madeley, Sutton Hill and Woodside.


Councillor Richard Overton, Telford & Wrekin Council’s Cabinet Member for Enforcement, said “Our Neighbourhood Enforcement Officers will work for Telford & Wrekin Council, not an outside company. They won’t have ticketing targets and they won’t get bonuses for issuing tickets. This is about tackling illegal and inconsiderate parking. From 30 January we will resort to issuing fines if we have to.”



Once a person has received a Penalty Charge Notice – the customer will have to go online to appeal and pay  ( )

For customers wanting to pay over the phone, ring 0333 7000 423.